Privacy Policy

Effective Date: 1 January 2024  |  Last Updated: 1 October 2026

Sri Vanya Exports ("We", "Our", "Company") is committed to protecting the privacy and confidentiality of information shared by buyers, trade partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information voluntarily provided by you when you submit an inquiry through our website or contact us directly. This may include:

• Full name and job title / designation
• Company name, business registration number, and country of operation
• Corporate email address and phone / WhatsApp number
• Destination port, required quantities, and product specifications
• IP address and browser information collected automatically via our web server

2. How We Use Your Information

Information collected is used strictly for legitimate B2B trade purposes, including:

• Issuing Proforma Invoices (PI) and commercial quotations
• Arranging freight quotes and shipping logistics
• Verifying phytosanitary compliance requirements
• Communicating shipment status and documentation
• Sending trade newsletters or product updates (only with your explicit consent)

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Data Protection & Security

We implement industry-standard technical and organizational security measures to protect your business information from unauthorized access, disclosure, alteration, or destruction. Our databases are hosted on secured servers with encrypted connections (HTTPS/TLS). Access to stored inquiry data is restricted exclusively to authorized Sri Vanya Exports personnel involved in trade processing.

4. Cookies & Analytics

Our website uses cookies to enhance your browsing experience. Functional cookies store preferences such as dark/light mode selection. We may also use anonymized analytics tools to track page visits and improve our website performance. No personally identifiable information is included in analytics data. You may disable cookies through your browser settings, though some website functionality may be affected.

5. Data Retention

Trade inquiry data is retained for a maximum of 5 years in compliance with Indian financial record-keeping regulations under the Companies Act and GST law. After this period, data is securely deleted or anonymized. You may request earlier deletion by contacting us in writing.

6. Third-Party Links

Our website may contain links to external sites (shipping lines, certification bodies, trade portals). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw consent to receive marketing communications at any time

8. Contact Our Data Protection Officer

For any privacy-related queries, data access requests, or complaints, please contact us at:
Email: info@srivanyaexports.com
Phone: +91 9034878199
Address: Sri Vanya Exports, Haryana, India.